Contact Tailwinds

Reach out. Get answers. Feel better.

Schedule Online

Have a Question or Need Help with Scheduling?

Questions About Billing or Insurance?

Where We’re Located

Looking to Partner or Refer a Client?

Want to Join the Team?

Need Immediate Help?

Schedule Online

Ready to start? Great. You can schedule your intake session directly online. No emails, no phone tag. No waiting weeks just to get on someone’s calendar.

Have a Question or Need Help with Scheduling?

We’re happy to help. To maximize client accessibility, we maintain 24/7 phone support. You can reach us via:

📧 General Inquiries: support@tailwindspsych.com
📞 Phone: (630) 225-7519

Our team usually responds immediately. If a member of our client care staff isn’t immediately available, please leave a message with our HIPAA-compliant voicemail. We’ll get back to you as soon as possible, usually the same day.

Questions About Billing or Insurance?

For questions about invoices, insurance claims, or payment plans, our billing team is here to help.

📧 Billing Support: billing@tailwindspsych.com
📞 Billing Direct Line: (630) 225-9513

We’ll gladly walk you through your client account and coverage so you can focus on your care, not the paperwork.

Where We’re Located

Tailwinds Psychology, LLC
400 E Diehl Rd, Suite 440
Naperville, IL 60563

We offer both in-person and virtual sessions. Free parking is available on-site, and our office is ADA accessible.

Looking to Partner or Refer a Client?

Visit our Community: Our Partners page for information on referrals, professional consultation, and more. Or reach out directly to get the ball rolling on our collaboration. 

Want to Join the Team?

We’re always looking for exceptional, dedicated clinicians. Learn more on our Careers: Our Promise page, or apply here.

Need Immediate Help?

Although Tailwinds Psychology is not a crisis center, help is always available. If you or someone you know is in immediate danger or in need of urgent mental health support, please contact:

  • 988 Suicide & Crisis Lifeline: Call or text 988
  • National Domestic Violence Hotline: 1-800-799-SAFE (7233)
  • Crisis Text Line: Text HOME to 741741
  • Call 911 or go to your nearest emergency room if you are experiencing a medical or psychiatric emergency.